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The Litmus Partnership: Hull University Teaching Hospitals ~ Retails Food Service Tender

  The Litmus Partnership is using Delta eSourcing to run this tender exercise

Notice Summary
Title: Hull University Teaching Hospitals ~ Retails Food Service Tender
Notice type: Contract Notice
Authority: The Litmus Partnership
Nature of contract: Services
Procedure: Open
Short Description: This is a Retail Food Services Tender for Hull University Teaching Hospitals. Hull Royal Infirmary (HRI) There are 6720 Trust staff plus contractors based or working at the Hull hospital on any given day although this can flex during the week and new post-Covid WFH activity will impact this also. In addition to the main hospital tower building housing acute, major trauma and cancer services, there is a women & children’s hospital and eye hospital on the HRI campus. Castle Hill Hospital (CHH) There are 3280 Trust staff plus contractors based or working at the Castle Hill hospital on any given day although this can flex during the week and new post-Covid WFH activity will impact this also. The hospital mainly provides outpatient services with a relatively new outpatients department at the Queen’s Centre plus a cardiac unit also on the CHH campus.
Published: 24/05/2021 16:57
Please note that the deadline for response to this opportunity has passed. However, you can still register or log-into the Delta eSourcing solution to prepare your Supplier Profile for future opportunities.

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UK-Hull: Retail trade services.
Section I: Contracting Authority
      I.1) Name and addresses
             Hull University Teaching Hospitals
             Alderson House, Anlaby Road, Hull Royal Infirmary, Hull, HU3 2JZ, United Kingdom
             Tel. +44 1276673880, Email: tenders@litmuspartnership.co.uk
             Main Address: https://www.hey.nhs.uk/
             NUTS Code: UKE11
      I.2) Joint procurement
      The contract involves joint procurement: No.
      In the case of joint procurement involving different countries, state applicable national procurement law: Not provided       
      The contract is awarded by a central purchasing body: No.
      I.3) Communication
      The procurement documents are available for unrestricted and full direct access, free of charge, at: https://litmustms.co.uk/tenders/UK-UK-Hull:-Retail-trade-services./6A2SWQ6US9
      Additional information can be obtained from: the abovementioned address
      Tenders or requests to participate must be sent to the abovementioned address       
      Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at: Not provided
      I.4) Type of the contracting authority
            Body governed by public law
      I.5) Main activity
            Health

Section II: Object
II.1) Scope of the procurement
      II.1.1) Title: Hull University Teaching Hospitals ~ Retails Food Service Tender       
      Reference Number: Not provided
      II.1.2) Main CPV Code:
      55900000 - Retail trade services.

      II.1.3) Type of contract: SERVICES
      II.1.4) Short description: This is a Retail Food Services Tender for Hull University Teaching Hospitals.

Hull Royal Infirmary (HRI)
There are 6720 Trust staff plus contractors based or working at the Hull hospital on any given day although this can flex during the week and new post-Covid WFH activity will impact this also. In addition to the main hospital tower building housing acute, major trauma and cancer services, there is a women & children’s hospital and eye hospital on the HRI campus.

Castle Hill Hospital (CHH)
There are 3280 Trust staff plus contractors based or working at the Castle Hill hospital on any given day although this can flex during the week and new post-Covid WFH activity will impact this also. The hospital mainly provides outpatient services with a relatively new outpatients department at the Queen’s Centre plus a cardiac unit also on the CHH campus.       
      II.1.5) Estimated total value:
      Value excluding VAT: 40,000,000       
      Currency: GBP
      II.1.6) Information about lots:
      This contract is divided into lots: No       
   
II.2) Description
      
      II.2.2) Additional CPV codes:
      15000000 - Food, beverages, tobacco and related products.
      55000000 - Hotel, restaurant and retail trade services.
      
      II.2.3) Place of performance:
      UKE11 Kingston upon Hull, City of
      
      II.2.4) Description of procurement: The scope of the contract is to provide high quality catering and retail services in the designated locations at both HRI and CHH locations.

HUTH wishes to significantly upgrade the catering and retail offers to create a welcoming environment and to provide a wider choice of food and beverage for patients, visitors and staff.

The Trust also requires the new services to reflect the recommendations in the “Caring for Staff and Visitors” section of the “Independent Review of NHS Hospital Food ”, published in October 2020. Additionally the Trust requests that services to meet BMA Fatigue and Facilities Charter for junior doctors are considered, i.e. that a hot food offer is available 24 hours, 365 days per year.

With this in mind the Trust is seeking to appoint a contractor to design, build and operate new facilities in the new front entrance at HRI (and refurbish other locations at both hospitals if it wishes) to deliver high quality services which complement the aspiration to enhance the staff and visitor experience.
This is an excellent commercial opportunity as the hospitals are located some distance from alternative food & beverage and retail services and there is very little in the way of local competition
.
The summary minimum requirements at HRI are:

•New front entrance building incorporating 3 planned units offering food & beverages and retail items (opening December 2021)
•Fountains Café, Eye Hospital providing a range of snack meals, sandwiches, rolls, tea, coffee and takeaway items
•The Orchard, Women & Children’s Hospital providing a range of snack meals, sandwiches, rolls, tea, coffee and takeaway items
•Kingston, main restaurant (will be a new facility) providing a choice of hot main meals, snack meals, sandwiches, rolls, tea, coffee and takeaway items
•A provision for hot food to be available for staff 24 hours per day 7 days per week
•Expectation that operators will achieve a minimum score per outlet of 4 for EHO Food Hygiene ratings

The minimum summary requirements at CHH are:

•Options Café, Queen’s Centre providing a range of snack meals, sandwiches, rolls, tea, coffee and takeaway items along with limited retail shop items
•Courtyard Café, Cardiac Building providing a range of snack meals, sandwiches, rolls, tea, coffee and takeaway items
•Wilbers Café providing a range of snack meals, sandwiches, rolls, tea, coffee and takeaway items
•Main entrance shop providing a range of retail items including takeaway sandwiches, rolls etc.
•Nightingales, main restaurant providing a choice of hot main meals, snack meals, sandwiches, rolls, tea, coffee and takeaway items
•A provision for hot food to be available for staff 24 hours per day 7 days per week

The Trust is open to the above solutions being configured differently to the current layout, within the available space.
      II.2.5) Award criteria:
            Price is not the only award criterion and all criteria are stated only in the procurement documents            
      II.2.6) Estimated value:
      Value excluding VAT: 40,000,000       
      Currency: GBP       
      II.2.7) Duration of the contract, framework agreement or dynamic purchasing system:
      Start: 24/09/2021 / End: 23/09/2031       
      This contract is subject to renewal: No       
      Description of renewals: Not provided
      
      II.2.10) Information about variants:
      Variants will be accepted: Yes
      II.2.11) Information about options:
      Options:       No             
      Description of options: Not provided
      II.2.12) Information about electronic catalogues:
      Tenders must be presented in the form of electronic catalogues or include an electronic catalogue: No
      II.2.13) Information about European Union funds:
      The procurement is related to a project and/or programme financed by European Union funds: No       
      Identification of the project: Not provided             
      II.2.14) Additional information: To respond to this opportunity please click here: https://litmustms.co.uk/respond/6A2SWQ6US9       


Section III: Legal, Economic, Financial And Technical Information
   III.1) Conditions for participation
      III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
      List and brief description of conditions:          
      Not Provided       
      III.1.2) Economic and financial standing       
      List and brief description of selection criteria:       
      Not Provided    
      Minimum level(s) of standards possibly required (if applicable) :       
      Not Provided    
      III.1.3) Technical and professional ability
      List and brief description of selection criteria:       
      Not Provided      
      Minimum level(s) of standards possibly required (if applicable) :          
      Not Provided   
      III.1.5) Information about reserved contracts (if applicable)   
      The contract is reserved to sheltered workshops and economic operators aiming at the social and professional integration of disabled or disadvantaged persons: No       
      The execution of the contract is restricted to the framework of sheltered employment programmes: No    
      
   III.2) Conditions related to the contract
      III.2.1) Information about a particular profession    
      Reference to the relevant law, regulation or administrative provision:          
      Not Provided    
      III.2.2) Contract performance conditions          
      Not Provided          
      III.2.3) Information about staff responsible for the performance of the contract
      Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract: No

Section IV: Procedure
   IV.1) Description OPEN
      IV.1.1) Type of procedure: Open   
   
   IV.1.3) Information about a framework agreement or a dynamic purchasing system    
         The procurement involves the establishment of a framework agreement - NO    
         In the case of framework agreements justification for any duration exceeding 4 years: Not Provided    
   
   
   IV.1.6) Information about electronic auction:
      An electronic auction will be used: No
      Additional information about electronic auction: Not provided
   IV.1.8) Information about the Government Procurement Agreement (GPA)
      The procurement is covered by the Government Procurement Agreement: Yes       
   IV.2) Administrative information
      IV.2.1) Previous publication concerning this procedure:
         Notice number in the OJ S: Not provided       
      IV.2.2) Time limit for receipt of tenders or requests to participate
       Date: 16/07/2021 Time: 12:00
            
      IV.2.4) Languages in which tenders or requests to participate may be submitted: English,       
      IV.2.6) Minimum time frame during which the tenderer must maintain the tender: Not Provided      
      IV.2.7) Conditions for opening of tenders:
         Date: 16/07/2021
         Time: 12:00
      

Section VI: Complementary Information
   VI.1) Information about recurrence
   This is a recurrent procurement: No    
   Estimated timing for further notices to be published: Not provided
   VI.2) Information about electronic workflows
   Electronic ordering will be used No       
   Electronic invoicing will be accepted No       
   Electronic payment will be used No       
   VI.3) Additional Information: t will be the supplier's responsibility to obtain any necessary documents in order to submit a response by the closing date and time.

The contracting authority reserves the right not to award any or part of the contract which is the subject of this contract notice and reserves the right to terminate the procurement process at any time.

The contracting authority will not be liable for any costs incurred by those expressing an interest in tendering for this contract opportunity.

The contracting authority will consider variant bids, evaluating them (so far as the variant or the evaluation of the variant is in the opinion of the contracting authority practicable) on the same basis as a conforming bid, but shall not be obliged to accept any such bid in preference to a conforming bid even if the variant bid scores more highly. No variant will be considered unless the bidder simultaneously submits a conforming bid.
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://litmustms.co.uk/tenders/UK-UK-Hull:-Retail-trade-services./6A2SWQ6US9

To respond to this opportunity, please click here:
https://litmustms.co.uk/respond/6A2SWQ6US9
   VI.4) Procedures for review
   VI.4.1) Review body:
             Hull University Teaching Hospitals
       Alderson House, Anlaby Road, Hull Royal Infirmary, Hull, HU3 2JZ, United Kingdom
   VI.4.2) Body responsible for mediation procedures:
Not provided
   VI.4.3) Review procedure
   Precise information on deadline(s) for review procedures:    
    Not Provided    
   VI.4.4) Service from which information about the lodging of appeals may be obtained:
Not provided
   VI.5) Date Of Dispatch Of This Notice: 24/05/2021

Annex A


View any Notice Addenda

View Award Notice

UK-Hull: Retail trade services.

Section I: Contracting Authority

   I.1) Name, Addresses and Contact Point(s):
       Hull University Teaching Hospitals
       Alderson House, Anlaby Road, Hull Royal Infirmary, Hull, HU3 2JZ, United Kingdom
       Tel. +44 1276673880, Email: tenders@litmuspartnership.co.uk
       Main Address: https://www.hey.nhs.uk/
       NUTS Code: UKE11

   I.2) Joint procurement:
      The contract involves joint procurement: No          
      In the case of joint procurement involving different countries, state applicable national procurement law: Not Provided
      The contract is awarded by a central purchasing body: No

   I.4)Type of the contracting authority:
      Body governed by public law

   I.5) Main activity:
      Health

Section II: Object Of The Contract

   II.1) Scope of the procurement

      II.1.1) Title: Hull University Teaching Hospitals ~ Retails Food Service Tender            
      Reference number: Not Provided

      II.1.2) Main CPV code:
         55900000 - Retail trade services.


      II.1.3) Type of contract: SERVICES

      II.1.4) Short description: This is a Retail Food Services Tender for Hull University Teaching Hospitals.

Hull Royal Infirmary (HRI)
There are 6720 Trust staff plus contractors based or working at the Hull hospital on any given day although this can flex during the week and new post-Covid WFH activity will impact this also. In addition to the main hospital tower building housing acute, major trauma and cancer services, there is a women & children’s hospital and eye hospital on the HRI campus.

Castle Hill Hospital (CHH)
There are 3280 Trust staff plus contractors based or working at the Castle Hill hospital on any given day although this can flex during the week and new post-Covid WFH activity will impact this also. The hospital mainly provides outpatient services with a relatively new outpatients department at the Queen’s Centre plus a cardiac unit also on the CHH campus.

      II.1.6) Information about lots
         This contract is divided into lots: No
            
      II.1.7) Total value of the procurement (excluding VAT)
          Value: 40,000,000
                  
         Currency:GBP            

   II.2) Description

      II.2.2) Additional CPV code(s):
            15000000 - Food, beverages, tobacco and related products.
            55000000 - Hotel, restaurant and retail trade services.


      II.2.3) Place of performance
      Nuts code:
      UKE11 - Kingston upon Hull, City of
   
      Main site or place of performance:
      Kingston upon Hull, City of
             

      II.2.4) Description of the procurement: The scope of the contract is to provide high quality catering and retail services in the designated locations at both HRI and CHH locations.

HUTH wishes to significantly upgrade the catering and retail offers to create a welcoming environment and to provide a wider choice of food and beverage for patients, visitors and staff.

The Trust also requires the new services to reflect the recommendations in the “Caring for Staff and Visitors” section of the “Independent Review of NHS Hospital Food ”, published in October 2020. Additionally the Trust requests that services to meet BMA Fatigue and Facilities Charter for junior doctors are considered, i.e. that a hot food offer is available 24 hours, 365 days per year.

With this in mind the Trust is seeking to appoint a contractor to design, build and operate new facilities in the new front entrance at HRI (and refurbish other locations at both hospitals if it wishes) to deliver high quality services which complement the aspiration to enhance the staff and visitor experience.
This is an excellent commercial opportunity as the hospitals are located some distance from alternative food & beverage and retail services and there is very little in the way of local competition
.
The summary minimum requirements at HRI are:

•New front entrance building incorporating 3 planned units offering food & beverages and retail items (opening December 2021)
•Fountains Café, Eye Hospital providing a range of snack meals, sandwiches, rolls, tea, coffee and takeaway items
•The Orchard, Women & Children’s Hospital providing a range of snack meals, sandwiches, rolls, tea, coffee and takeaway items
•Kingston, main restaurant (will be a new facility) providing a choice of hot main meals, snack meals, sandwiches, rolls, tea, coffee and takeaway items
•A provision for hot food to be available for staff 24 hours per day 7 days per week
•Expectation that operators will achieve a minimum score per outlet of 4 for EHO Food Hygiene ratings

The minimum summary requirements at CHH are:

•Options Café, Queen’s Centre providing a range of snack meals, sandwiches, rolls, tea, coffee and takeaway items along with limited retail shop items
•Courtyard Café, Cardiac Building providing a range of snack meals, sandwiches, rolls, tea, coffee and takeaway items
•Wilbers Café providing a range of snack meals, sandwiches, rolls, tea, coffee and takeaway items
•Main entrance shop providing a range of retail items including takeaway sandwiches, rolls etc.
•Nightingales, main restaurant providing a choice of hot main meals, snack meals, sandwiches, rolls, tea, coffee and takeaway items
•A provision for hot food to be available for staff 24 hours per day 7 days per week

The Trust is open to the above solutions being configured differently to the current layout, within the available space.

      II.2.5) Award criteria:
       Not Provided

      II.2.11) Information about options
         Options: No
         

      II.2.13) Information about European Union funds
         The procurement is related to a project and/or programme financed by European Union funds: No
         

      II.2.14) Additional information: To respond to this opportunity please click here: https://litmustms.co.uk/respond/6A2SWQ6US9


Section IV: Procedure

IV.1) Description

   IV.1.1)Type of procedure: Open


   IV.1.3) Information about a framework agreement or a dynamic purchasing system
      The procurement involves the establishment of a framework agreement: No       
      

   IV.1.6) Information about electronic auction
      An electronic auction has been used: No

   IV.1.8) Information about the Government Procurement Agreement (GPA)
      The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

   IV.2.1) Previous publication concerning this procedure
       Notice number in the OJEU: 2021/S 000-011532
      
   

   IV.2.9) Information about termination of call for competition in the form of a prior information notice
      The contracting authority will not award any further contracts based on the above prior information notice: No

Section V: Award of contract

Award Of Contract (No.1)

   Contract No: 011532    
   Lot Number: Not Provided    
   Title: Not Provided

   A contract/lot is awarded: Yes


   V.2) Award of contract

      V.2.1) Date of conclusion of the contract: 17/09/2021

      V.2.2) Information about tenders
         Number of tenders received: 2
         Number of tenders received from SMEs: Not Provided          
         Number of tenders received from tenderers from other EU Member States: Not Provided          
         Number of tenders received from tenderers from non-EU Member States: Not Provided          
         Number of tenders received by electronic means: 2

      V.2.3) Name and address of the contractor

      The contract has been awarded to a group of economic operators: No
         
         Contractor (No.1)
             Compass Contract Services (UK) Ltd t/a Healthcare Retail, 2114954
             Parklands Court, 24 Parklands, Rubery, Birmingham, B45 9PZ, United Kingdom
             NUTS Code: UKG31
            The contractor is an SME: No

      V.2.4) Information on value of the contract/lot (excluding VAT)
         Initial estimated total value of the contract/lot: 40,000,000          
         Total value of the contract/lot: 64,064,346
         Currency: GBP

      V.2.5) Information about subcontracting
         The contract is likely to be subcontracted: No
         
Section VI: Complementary information

   VI.3) Additional information: t will be the supplier's responsibility to obtain any necessary documents in order to submit a response by the closing date and time.

The contracting authority reserves the right not to award any or part of the contract which is the subject of this contract notice and reserves the right to terminate the procurement process at any time.
To view this notice, please click here:
https://litmustms.co.uk/delta/viewNotice.html?noticeId=647990307

   VI.4) Procedures for review

      VI.4.1) Review body
          Hull University Teaching Hospitals
          Alderson House, Anlaby Road, Hull Royal Infirmary, Hull, HU3 2JZ, United Kingdom

      VI.4.3) Review procedure
         Precise information on deadline(s) for review procedures: Not Provided

      VI.4.4) Service from which information about the review procedure may be obtained
         Not Provided

   VI.5) Date of dispatch of this notice: 02/12/2021