UK-Essex: Computer network services.

UK-Essex: Computer network services.

Section I: Contracting Authority

I.1) Name, Addresses and Contact Point(s):
The Fitzwimarc School, 09434988
Hockley Road, Essex, SS6 8EB, United Kingdom
Tel. +44 1276673880, Email:
Main Address:

I.2) Joint procurement:
The contract involves joint procurement: No
In the case of joint procurement involving different countries, state applicable national procurement law: Not Provided
The contract is awarded by a central purchasing body: No

I.4)Type of the contracting authority:
Body governed by public law

I.5) Main activity:

Section II: Object Of The Contract

II.1) Scope of the procurement

II.1.1) Title: The FitzWimarc School – IT & Networks Tender
Reference number: Not Provided

II.1.2) Main CPV code:
72700000 - Computer network services.

II.1.3) Type of contract: SERVICES

II.1.4) Short description: The successful Supplier will be required to provide IT & Network services for The FitzWimarc School.

II.1.6) Information about lots
This contract is divided into lots: No

II.1.7) Total value of the procurement (excluding VAT)
Value: 670,000


II.2) Description

II.2.2) Additional CPV code(s):
Not Provided

II.2.3) Place of performance
Nuts code:
UKH3 - Essex

Main site or place of performance:

II.2.4) Description of the procurement: The successful Supplier will be required to provide IT & Network services for The FitzWimarc School.

The FitzWimarc School is a mixed comprehensive of 1694 pupils and circa 226 teaching and support staff. It has served the town of Rayleigh for 80 years and has a long tradition of excellence in education. The school has consistently achieved examination results that have been well above national averages. Our motto "Procedens" is a Latin present participle meaning "Going Forward."

The School is looking for an IT service partner that can not only manage and support the IT network, both currently and in the future, but that also add value through proactive recommendations and enhancements that will support The FitzWimarc School’s strategy and growth. The aim is to support and enhance the current IT provision in school, both for academic and administrative purposes. Proven expertise in the proactive development of IT Systems in an Educational Environment is essential.

The selected service provider shall be:
•Fully conversant with evolving legislation regarding the provision of IT & Network Services in a Secondary School environment
•Required to evidence their Quality Assurance and Security Systems
•Required to evidence their proposed Key Performance Indicator measures for the contract
•Required to periodically present performance reporting and systems development recommendations to Governors
•Qualified to provide advice and support School IT & Network Services Hardware & Software Procurement activities
•Experienced in Network design in a Secondary School environment

The contract will provide onsite support, including maintenance, via the two on-site technicians located in school 5 days a week 52 weeks of the year.
Comprehensive off-site system support is required 24 hours a day, 7 days a week, and 365 days a year.
Maintenance and System Development activities shall be undertaken out with the 190 academic term-time days to minimise any disruption to pupil education and teaching activities.

The contract will commence on 1 August 2021 for an initial period of three years, ending 31 July 2024, with the opportunity to extend for a further period of up to two years at the discretion of the governing body.

The contract will provide Technical Management and on-site technicians, to the Schools ICT Infrastructure, including:
•Full server support and monitoring
•Fully Managed Helpdesk with Remote Support
•Full workstation support, software support, hardware support and repairs
•Staff, Governor’s and Student email accounts and access setup and management.
•Proactive contract management to ensure best value for money across all areas of management systems and utilities.
•MIS Support (including amongst other things Finance, CCTV and cashless catering systems)
•24/7/365 network monitoring with call out and emergency 24/7/365 contact

The contract will be monitored by School Senior Representatives.

After the initial consultation and evaluation by the new contractor, regular fortnightly meetings will be held with the on-site technician to discuss day to day issues and actions taken and scheduled.

TUPE will apply with regard to the two (52 week contract) IT Technicians currently employed for the provision of network services
It is anticipated that the service provider will be available to train and coach staff, where needed, in the use of new hardware / software as it is introduced. There may be occasions where the technician is required to provide support in ICT classes. This will be planned and added in to the work schedule.

The projected cost of Network Services, including employment costs, for the current year is circa £134K

II.2.5) Award criteria:
Not Provided

II.2.11) Information about options
Options: No

II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information: To respond to this opportunity please click here:

Section IV: Procedure

IV.1) Description

IV.1.1)Type of procedure: Restricted

IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement: No
A dynamic purchasing system was set up: No

IV.1.6) Information about electronic auction
An electronic auction has been used: No

IV.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure
Notice number in the OJEU: 2020/S 244-605933

IV.2.9) Information about termination of call for competition in the form of a prior information notice
The contracting authority will not award any further contracts based on the above prior information notice: No

Section V: Award of contract

Award Of Contract (No.1)

Contract No: 605933
Lot Number: Not Provided
Title: Not Provided

A contract/lot is awarded: Yes

V.2) Award of contract

V.2.1) Date of conclusion of the contract: 07/05/2021

V.2.2) Information about tenders
Number of tenders received: 5
Number of tenders received from SMEs: Not Provided
Number of tenders received from tenderers from other EU Member States: Not Provided
Number of tenders received from tenderers from non-EU Member States: Not Provided
Number of tenders received by electronic means: 5

V.2.3) Name and address of the contractor

The contract has been awarded to a group of economic operators: No

Contractor (No.1)
Sweethaven Computers Ltd, 08905314
Sweethaven House, Trehaven Parade, Woodhatch, Surrey, RH2 7LL, United Kingdom
The contractor is an SME: Yes

V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: Not Provided
Total value of the contract/lot: 480,065
Currency: GBP

V.2.5) Information about subcontracting
The contract is likely to be subcontracted: No

Section VI: Complementary information

VI.3) Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
To view this notice, please click here:

VI.4) Procedures for review

VI.4.1) Review body
The Fitzwimarc School
Hockley Road, Essex, SS6 8EB, United Kingdom

VI.4.3) Review procedure
Precise information on deadline(s) for review procedures: Not Provided

VI.4.4) Service from which information about the review procedure may be obtained
Not Provided

VI.5) Date of dispatch of this notice: 21/05/2021